Privacy Policy

Welcome to UrbanVerge. Your privacy is important to us, and we are committed to protecting your personal information while providing you with a seamless shopping experience.

Who we are

Our website address is: UrbanVerge

UrbanVerge is an online fashion jewellery brand offering thoughtfully curated pieces designed for modern everyday elegance.

Information We Collect

When you interact with our website, we may collect certain personal information including:

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment details (processed securely through third-party payment gateways)
• IP address and browser information

This information is collected to process orders, improve user experience, provide customer support, and maintain website security.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address may be shared with the Gravatar service to check whether you are using it. After approval of your comment, your profile picture may become visible publicly alongside your comment.

Cookies

UrbanVerge uses cookies to improve your browsing experience and website functionality.

Cookies may be used to:

• Save login information
• Remember cart items
• Store user preferences
• Improve website performance and analytics

You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

Embedded content from other websites

Some pages on this website may include embedded content such as videos, images, or social media feeds. Embedded content from external websites behaves in the same manner as if you visited those websites directly.

These third-party websites may collect data, use cookies, and monitor your interaction with their content.

Payments

We use secure third-party payment gateways to process transactions. UrbanVerge does not store your complete card or payment information on our servers.

All transactions are encrypted and processed securely.

How We Use Your Data

Your information may be used to:

• Process and deliver orders
• Provide customer support
• Send order updates
• Improve website functionality
• Prevent fraud and unauthorized activity
• Share promotional offers or updates (only if you opt in)

Who we share your data with

We only share necessary information with trusted third parties involved in operating our business, including:

• Payment gateway providers
• Shipping and logistics partners
• Website analytics and security services

We do not sell or rent your personal information to third parties.

Data Retention

If you leave a comment, the comment and its metadata may be retained indefinitely.

For registered users (if applicable), we store personal information provided within user profiles. Users may request access, modification, or deletion of their data at any time, subject to legal and security obligations.

Your Rights

You may request:

• Access to the personal data we hold about you
• Correction of inaccurate information
• Deletion of your personal data where applicable

To make any privacy-related request, please contact us through our website.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

UrbanVerge reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with updated effective dates where applicable.

For any questions regarding this Privacy Policy or your personal data, please contact us through:

UrbanVerge Contact Page